, enter the COM port number you found, and use the default settings: Speed (Baud) Troubleshooting Common Issues ASR920 and USB Console - Cisco Community
Once the driver is recognized, use a terminal emulation program (like PuTTY or Tera Term) with the following settings: : 115200 Data Bits : 8 Stop Bits : 1 Parity : None Flow Control : None Port Locations on ASR 920
For the latest driver versions and router‑specific instructions, always refer to the official Cisco documentation and the Cisco Software Download Center. A valid service contract is required for most downloads, but for network professionals managing Cisco infrastructure, having that access is an essential part of the job.
: Use a USB Type-A to USB Type-B (or Mini-USB, depending on your model) cable to connect your PC to the USB Console port on the ASR router.
asr9xx_usbconsole_drivers.zip package is required to enable Windows to recognize the Mini-USB console port on Cisco ASR 900 Series routers, allowing for virtual COM port access. Installation involves downloading the driver from Cisco, connecting via Mini-USB, and configuring terminal software for serial communication. For full installation steps, see the Cisco ASR 920 Hardware Installation Guide ASR920 and USB Console - Cisco Community
The USB console port offers several advantages over the older RJ-45 "rollover" cables:
Follow the standard installation prompts. Once completed, restart your workstation to ensure the virtual COM stack initializes perfectly. Verifying and Configuring the Connection
Officially, you should download this from the Cisco Support & Downloads page.
Network engineers often work in environments without internet access — server rooms, remote data centers, or customer sites. Always keep a copy of asr-9xx_usbconsole_drivers.zip on a USB flash drive or your personal cloud storage so that you are never without the necessary driver.
Select and choose a local directory (e.g., C:\CiscoDrivers ).
What (PuTTY, SecureCRT, Terminal) do you use? Are you getting an explicit error code during setup?